Shopping Cart

item - €0.00

You have no items in your shopping cart.

Subtotal: €0.00

Returns Policy

7 Day Return Policy (change of mind)

Returned goods which are not faulty or have not been sent in error must be returned to us unused, in a re-saleable condition and in the original packaging. We will be unable to refund any postage fees. Unfortunately we are unable to offer the 7 Day Return Policy on some products, ie: Tattoo Inks as we cannot guarantee sterility of the product once it has left our store. Please return your products with a Returns Form which you can request in store or by email or download here.

Terms and Conditions of Returns:

  • Products must be in the unused condition that you received them and in the original box and packaging.
  • All returns must have a completed Returns form.
  • All postal returns must be sent by an insured, trackable delivery service.
  • Tattoo Inks are exempt from our 7day Return Policy.
  • When your refund is processed, the funds will be returned to the original payment method which may take up to 10 working days to appear as cleared funds.
  • The 7 day Return Policy does not apply to items that are faulty/damaged – such items will need to be returned in accordance with our Damaged or Faulty Items Returns Policy

Failed Items Return Policy

Tattoo Prime try hard to ensure that all products they supply meet our high standards of quality. However should you encounter any problems with any of our products please contact our us by email and we will advise you on the course of action.

Terms and Conditions of Failed Items Returns Policy

  • Certain items may require you contacting the supplier directly to resolve the fault.
  • Any returnable items to be posted must be packed to arrive with us safely.
  • All postal returns must be sent by an insured, trackable delivery service.
  • All returns must have a completed Returns Form.
  • Certain products may need to be returned to the manufacturer for repair which could take up to 3 weeks for return.
  • If any items are out of warranty you will be advised of the repair cost and carriage cost before we proceed.

Damaged or Faulty Items Return Policy

In the unlikely event that you receive a product from us that is damaged or defective we will be happy to refund or replace it at no cost. We will issue a full refund or a replacement at no additional cost. Please notify our Returns Department within 3 days of purchase by calling 016949406 to request and complete a Returns Form or email store@tattooprime.eu.

Terms and Conditions of Damaged or Faulty Items Returns:

  • Notification of damage or fault must be within 3 days of receipt.
  • All postal returns must be sent by an insured, trackable delivery service.
  • Products must be in the unused condition that you received them and in the original box and packaging.
  • We may ask for images of the damage before issuing a refund or replacement.
  • We may ask for return of the goods before issuing a refund or replacement.
  • All returns must have a completed Returns Form.